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Company Information Page

About ClickandSaveGolf.com 
Privacy Policy 
Security Policy 
Returns 
Contact Information 
Sales Policy 
Shipping

About ClickandSaveGolf.com

ClickandSaveGolf.com is an online golf SuperStore that offers shoppers an extensive product selection, informative product descriptions, and a convenient and personalized shopping experience. Our goal is to provide the absolute best prices on proline golf equipment with excellent customer service. Compare our selection and prices and you will soon discover that we cannot be beat. Day in and Day out we strive to serve all your golfing needs.

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Privacy Policy

What is ClickandSaveGolf.com policy on privacy?

Your privacy is a very sensitive subject for us and we take it very seriously. So our privacy policy at ClickandSaveGolf.com is as follows: We reserve the right to share ONLY demographic information with our affiliates and advertising partners. We do have manufacturers and/or suppliers that assist us with fulfillment and shipping in certain categories, and in those cases those companies receive a name and shipping address so that they can process and ship orders properly. However, they are not allowed to share our customer information with any third party.

What type of information is kept?
If you register with ClickandSaveGolf.com!, we ask that you register as a new user, and to establish a username and password so that you can access that information if you ever wish to modify it. For security purposes, we ask some questions that are unique, and only you will know. Other questions are optional, such as how old our users are and how they heard about ClickandSaveGolf.com.
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Security Policy

We use state-of-the-art Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is when you are making a purchase. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID and password. This password is for your protection. If you don't have your password, there is a link that reads "Lost your password?" Click on this for instructions on how to get your password.
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Returns

ClickandSaveGolf.com stands behind every item we sell. We are committed to having happy customers that not only can wait to shop again but go out and tell their friends about ClickandSaveGolf.com That why we offer a No Questions Asked Return Policy. In the unlikely event that you are unhappy with your product simply return it within 30 day. Upon return and receipt of the product, we will exchange, refund, or credit the item, less appropriate adjustments for Yahoo! Shopping, credit card fees, and shipping and handling charges (approximately 8%-10% of the purchase price).

Merchandise returned must be accompanied by the original packaging and materials. Merchandised and all other items must be in NEW and UNUSED condition. Any return with used condition will be returned to the sender at his/her own expense. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned (Must be within 30 days of purchase). ClickandSaveGolf.com reserves the right to access a restocking charge on all items not normally stocked. Special order items, custom orders and closeout items are not returnable. Manufacturer Warranties still apply to custom and special ordered items.Responsibility for all packages, including the merchandise and all items within the packages, lies solely upon the customer(s). Customer(s) is responsible for all packages that are lost, stolen, or damaged when in transit. Credit will not be issued for merchandise and items that are not received or damaged.

Should a customer feel the need to return an item, they must contact ClickandSaveGolf.com's customer service by phone or E-Mail(csgolf2000@yahoo.com) and request a RGA (Returned Goods Authorization) number. Returned items MUST have the RGA number written BOLDLY on the box of the returned item. Return shipping charges are customer's responsibility. The returned items without RGA number will be refused or returned to customer at his/her own expenses. We recommend that customer insure the item when shipping. All items returned must be in new and unused condition.

CLOSEOUTS, CUSTOM ORDERS AND DEMO ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable.


INTERNATIONAL RETURNS-- The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.


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Contact Information

Hours of Operation

Monday through Friday 9:30 A.M to 6:30 P.M. PST
Saturday 11:30 A.M to 5:30 P.M. PST

By E-mail:
Questions: - How Can We Help You?
Comments: - Tell Us What You Think of Clickand SaveGolf.com

By Phone:
US Customers: 1-866-202-GOLF(4653)
International Customers: EMAIL US

By FAX:
US Customers: 1-253-540-0192 

By Mail:
ClickandSaveGolf.com
5510 Orchard St W # B2
Tacoma WA 98467
(This address is NOT for returns)
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Sales Policy

Advertising Disclaimer
Although ClickandSaveGolf.com diligently reviews and updates information on this site, there may be some instances where there are unintentional errors or where the latest information has not been updated. ClickandSaveGolf.com is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice.

ClickandSaveGolf.com reserves the right to cancel an order or to issue a Returned Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error. ClickandSaveGolf.com will also cancel an order if it is deemed to be made in bad faith or for which we were unable to verify billing information with the credit card's issuing bank.

Product Price
As a leading retailer, ClickandSaveGolf.com has the right to occasionally raise or lower prices due to supply. If prices are lowered, we would not adjusted the sale price to past purchases. 

System Availability
ClickandSaveGolf.com makes every effort to maintain 100% system availability, except during scheduled maintenance periods. Should we experience technical difficulties, ClickandSaveGolf.com is not responsible for orders that are not processed or accepted.

Shipping Method Selection
Please select correct shipping option. Only select "Commercial" option if your order is being shipped to a business address and not your place of residence. Our relationship is hurt with our shipping partners when improper shipping options are selected. 

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Shipping

Rates and Carriers
ClickandSaveGolf.com negotiates the best possible shipping and handling prices for our customers. To support our customers' shipping needs we work with the premium carriers (UPS, DHL & FedEx) with Next Day, 2nd Day and Standard Delivery options available for most items. 

Delivery times are stated in business days, and do not include order processing time of 1 to 2 business days (for most orders).

Next Day - Delivered the next business day by 5PM
2nd Day -  Delivered by the 2nd business day by 5PM
Standard - Routinely delivered within 3-5 business days

We frequently offer shipping promotions; please check the product page for current options and pricing. 

All shipping prices are quoted in U.S. dollars. C.O.D. orders cannot be accepted. 

Please note that we DO NOT accept any FPO/APO addresses.

NEW INTERNATIONAL ORDERS 

International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. IF CUSTOMER DOES NOT PAY CUSTOM FEE'S OR DUTIES AT THE TIME OF ARRIVAL, CLICKANDSAVEGOLF.COM RESERVES THE RIGHT TO CHARGE CUSTOMER'S CREDIT CARD FOR THE AMOUNT OWED. You must contact your local Department of Commerce or other government office for any duty and taxes that may be added. Duty or taxes may be added at the time of deliver.  

Because of increased internet fraud, we are no longer accepting foreign cards. If you are outside of the United States and would like to make a purchase, we will only accept direct money wire transfer. Please contact our customer service with any questions or concerns you may have: csgolf2000@yahoo.com or by



Thank You!

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